Client Overview
Global Retail Corp operates a network of 50+ retail locations across North America, employing over 3,000 staff members and generating $800M in annual revenue. Despite their success, they struggled with operational inefficiencies stemming from manual processes, inconsistent data management, and lack of coordination across locations.
The Challenge
Global Retail Corp faced significant operational challenges that were hindering growth and profitability:
- •Manual inventory management: Each location spent 20+ hours weekly on manual inventory counts, data entry, and reconciliation, leading to frequent stockouts and overstock situations
- •Inconsistent scheduling: Store managers spent 15+ hours per week creating employee schedules manually, often resulting in under or overstaffing
- •Fragmented reporting: Each location used different systems for sales reporting, making it difficult for corporate leadership to get real-time visibility into performance
- •Invoice processing delays: Accounts payable team manually processed 2,000+ invoices monthly, taking 8-10 days on average with a 15% error rate
- •Communication gaps: Corporate announcements and policy updates often failed to reach all locations consistently, creating compliance issues
Our Solution
MewaLabs designed and implemented a comprehensive automation ecosystem spanning inventory management, workforce scheduling, financial operations, and internal communications. The solution was deployed in phases across all 50+ locations:
Automated Inventory Management System
We implemented an AI-powered inventory system that automatically tracks stock levels in real-time, predicts demand based on historical data and seasonal trends, and generates purchase orders when inventory reaches optimal reorder points. The system integrates with suppliers for automated ordering and provides instant visibility into inventory across all locations.
- Real-time inventory tracking across all locations
- Predictive ordering based on AI demand forecasting
- Automated low-stock alerts and purchase orders
- Centralized dashboard for corporate oversight
Intelligent Workforce Scheduling
We deployed an AI scheduling system that automatically creates optimal employee schedules based on predicted customer traffic, employee availability and preferences, labor regulations, and budget constraints. The system handles shift swaps, time-off requests, and compliance tracking automatically.
Automated Financial Operations
We implemented OCR and AI-powered invoice processing that automatically extracts data from invoices, matches them with purchase orders, routes for appropriate approvals, and schedules payments. The system flags anomalies and potential issues for human review.
Unified Communications Platform
We created an automated internal communications system that ensures corporate messages, policy updates, and training materials reach all locations instantly. The system tracks acknowledgment and provides automated follow-ups for unread messages.
The Results
The automation implementation delivered transformative results across all operational areas:
Time Savings
- 500,000+ hours saved annually across all locations
- 90% reduction in manual inventory management time
- 85% reduction in scheduling time per location
- Invoice processing time reduced from 8 days to 2 hours
Accuracy & Quality
- 98% accuracy in automated processes
- Invoice processing errors reduced from 15% to 2%
- Stockout incidents reduced by 75%
- Scheduling conflicts down 90%
Financial Impact
- $12M annual cost savings from efficiency gains
- Inventory carrying costs reduced by 30%
- Labor optimization saved $3.5M annually
- ROI achieved within 8 months
Operational Excellence
- Real-time visibility across all 50+ locations
- 100% compliance with labor regulations
- Employee satisfaction increased 35%
- Customer service scores up 22%
"The automation solutions from MewaLabs have fundamentally transformed how we operate. Our store managers can now focus on customers and staff development instead of drowning in paperwork. We're making faster, data-driven decisions and our operations have never been more efficient. The 500,000 hours saved translates directly to better customer service and happier employees."
— Robert Chen, Chief Operations Officer at Global Retail Corp
Key Takeaways
- •Comprehensive automation across multiple operational areas delivers compounding benefits greater than individual improvements
- •Real-time data visibility enables faster, more informed decision-making at all organizational levels
- •Freeing staff from manual tasks allows them to focus on high-value activities that drive business growth
- •AI-powered forecasting and optimization significantly reduces waste and improves resource allocation
- •Enterprise-wide automation creates scalable operations that support growth without proportional cost increases
Ready to Streamline Your Operations?
Let's discuss how workflow automation can transform your operations, reduce costs, and position your business for scalable growth.
Book a Call